The following documents are now available:

Social Performance Indicators for Microinsurance, by Anton Simanowitz and Therese Sandmark, and published by BRS/ADA/ Microinsurance Network, 2010.

Performance Indicators in Microinsurance - A Handbook for Microinsurance Practitioners (2nd Edition), by Denis Garand and John Wipf, and published by ADA/BRS/Microinsurance Network, 2010

• Undertake the validation process for individual social performance indicators
• Organise 2 regional financial performance indicators workshops and Training of Trainers (ToT)

The Working Group released two publications:

• Performance Indicators in Microinsurance - A Handbook for Microinsurance Practitioners (2nd Edition), written by Denis Garand and John Wipf, and published by ADA/BRS/Microinsurance Network, 2010.
• Social Performance Indicators for Microinsurance, written by Anton Simanowitz and Therese Sandmark, and published by BRS/ADA/ Microinsurance Network, 2010.
  • This report was the result of a workshop held in Luxembourg, where practitioners from Africa, Asia and Latin America came together to define social performance indicators.

Workshops, seminars and presentations:

• The Working Group hosted a pre-conference seminar on Performance Indicators at the annual conference in Manila in November, 2010.
• A Performance Indicators workshop was given in Bangalore, together with teh 1st Training of Trainers (ToT)
• The Key Financial Performance Indicators were presented in Paris, Vienna and London.
• The Social Performance Indicators were presented at the conference in Manila.

KPI - Key Financial Performance Indicators timeline:

2009

• Three day training on financial performance indicators in Senegal and Kenya;
• One-day training in Belgium and Senegal;
• Presentations in China, Luxembourg, Egypt and Canada;
• Publication of second version of summary notes in English, French and Spanish.

2008

• Publication of toolkit -  handbook and factsheet in English, French and Spanish;
• Publication of summary note of handbook in English, French and Spanish;
• Three day training in India and Peru.

2007

• Workshop to test key performance indicators in Luxembourg.

2006

• Workshop to select key indicators in Luxembourg;
• Publication of the Workshop report “Performance Indicators for Microinsurance” in English, French and Spanish.